1. Information We Collect

At Cercle we are committed to protecting your privacy and being transparent about the data we collect. When you use our platform we collect information to provide you with a seamless and personalized shopping experience. This includes personal details that you provide directly such as your name, email address, phone number, billing and shipping addresses and payment information when you make a purchase or create an account. We also collect information about your interactions with the app such as products you view, items you add to your cart, your order history and your engagement with features like reels, stories, reviews and rewards. To improve our services and app performance we automatically gather technical data including your device type operating system IP address app usage patterns and browsing behavior. Additionally if you choose to connect with Cercle through third party services such as signing in via social accounts we may receive certain information from those services in accordance with their policies. All collected information is used responsibly to enhance your experience, improve security, provide customer support and deliver tailored content and offers.

2. How We Use Your Information

At Cercle we use the information we collect to make your experience safe, smooth and personalized. Your personal details allow us to process your orders, deliver products to your chosen address and provide updates about your purchases. We use your activity data to recommend products that match your interests and to improve how you discover stores and offers on our platform. Technical data helps us keep the app secure, detect and prevent fraud and ensure that our services work effectively on different devices. We also use your information to send important notifications about account activity order status promotions and updates to our policies. In addition we analyze overall app usage to understand customer needs, improve features and create new services that enhance your shopping journey. Every use of your information is aimed at building trust, providing value and ensuring your safety within Cercle.

3. How We Share Your Information

At Cercle we value your trust and we only share your information when it is necessary to provide our services or when it is legally required. We share your personal details with trusted partners who help us process payments, deliver products, manage logistics and support our customer service operations. These partners are required to protect your information and use it only for the purpose of completing their specific tasks. We may also share your information with service providers who assist us with technology security analytics and marketing to improve how Cercle works and how you discover new products and offers. If required by law or by a legal authority we may disclose your information to comply with regulations, prevent fraud or protect the rights and safety of Cercle, our users and our partners. In the event of a business transfer such as a merger acquisition or sale of assets your information may be shared as part of that process while still being protected under this privacy policy. We do not sell your personal information to third parties and every sharing action is carried out with the goal of safeguarding your privacy and maintaining your trust.

4. Your Rights and Choices

At Cercle we believe that you should remain in control of your personal information and how it is used. You have the right to access and review the data we hold about you and you may request corrections if any details are inaccurate or incomplete. You can also request that we delete your account or remove certain information where it is no longer needed for our services or required by law. You have the choice to manage your communication preferences such as opting out of promotional messages while still receiving important service notifications. If you do not want us to collect certain types of technical or usage data you can adjust your device settings though this may affect the performance of some features. In addition if you are located in a region that provides specific data protection rights you may have the right to restrict processing request data portability or object to certain uses of your information. Every request is handled with care and our team is committed to ensuring that your rights and privacy are respected at all times.

6. Cookies and Tracking Technologies

At Cercle we use cookies and other tracking technologies to create a smoother, safer and more personalized experience for our users. Cookies are small data files that are placed on your device when you access our platform and they allow us to recognize your device and store certain information about your preferences and actions. These technologies help us perform a variety of important functions such as keeping you signed in across sessions, remembering items in your shopping cart, tailoring product recommendations and ensuring that our services load quickly and reliably. This information helps us improve app performance, enhance security, identify errors and continuously optimize your shopping journey. Some cookies are strictly necessary for the operation of the app while others such as those used for analytics or marketing are optional and designed to provide you with more relevant offers and experiences. You always have the ability to control or disable cookies through your browser or device settings though please note that certain features of Cercle may not function properly without them. By using Cercle you agree to our use of cookies and tracking technologies as part of our ongoing effort to deliver a reliable, secure and personalized service.

7. Data Security

Cercle values the privacy and security of our users and their customers. We are committed to protecting the personal information you share with us and to providing a transparent privacy policy in line with the best practices and legal requirements.

  • At Cercle we place a high priority on safeguarding your personal information and we use a combination of technical administrative and physical measures to protect it from unauthorized access misuse loss or disclosure. All sensitive data such as payment details and account credentials is transmitted and stored using secure methods with encryption and restricted access to ensure that only authorized personnel can handle it. Our systems are regularly monitored and updated to guard against potential vulnerabilities and we apply industry standard security practices to maintain the integrity of our platform. While we work hard to protect your information no method of storage or transmission over the internet can be guaranteed as completely secure. Because of this we encourage you to take steps on your side as well such as keeping your account credentials private using strong passwords and ensuring your devices are kept safe and updated. Our commitment to data security is ongoing and we continually review and enhance our safeguards to keep your information protected as you use Cercle.

8. Data Retention

At Cercle we keep your personal information only for as long as it is necessary to provide our services, comply with legal obligations, resolve disputes and enforce our agreements. Information related to your account orders and interactions with the app is retained while your account remains active so that we can deliver a consistent shopping experience and maintain accurate records of your transactions. If you choose to close your account or request deletion of your data we will remove or anonymize your information unless we are legally required to keep it for purposes such as tax reporting fraud prevention or compliance with regulatory requirements. Certain technical data and aggregated analytics may be stored for longer periods in a form that does not identify you personally and is used solely to improve the performance and security of our platform. Our approach to data retention is designed to balance the need for reliable service and legal compliance with the importance of respecting your privacy and minimizing unnecessary storage of your personal details.

9. Children’s Privacy

At Cercle we are committed to protecting the privacy of children. Our platform is not directed toward individuals under the age of 13 and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child below this age we will take immediate steps to delete it from our records. Parents or guardians who believe that their child has provided us with personal data are encouraged to contact us so that we can review and remove the information if necessary. We strongly advise parents and guardians to supervise their children’s online activities and to guide them in the responsible use of digital platforms. Cercle is designed for adults and older teenagers who are capable of making informed decisions about their online shopping and privacy.

10. Third-Party Services and Links

At Cercle we rely on certain third party services to provide important features within our app. For account creation and login you may choose to sign in using your Google account. If you use this option we receive only the information needed to verify your identity and create your profile in Cercle. Your use of Google login is subject to Google’s own privacy policy and terms.

For payments Cercle may redirect you to external checkout pages such as Shopify’s secure payment page. When you are redirected your personal and payment information is handled according to Shopify’s privacy and security practices which may differ from ours.

Our app may also contain links to other websites or services that are not operated by Cercle. Please note that we are not responsible for the privacy or security practices of those external sites and we encourage you to review their policies before providing any personal information.

11. Tracking and Linked Accounts

At Cercle we use tracking technologies built specifically for mobile applications to provide you with a secure, reliable and personalized shopping experience. These technologies help us understand how the app is being used, identify errors, improve performance and ensure that your experience remains smooth across different devices. We may track activities such as how you navigate the app which features you use and how you interact with products and shops so we can continue to make Cercle more useful for you.

In addition Cercle allows you to link multiple Gmail accounts or other connected sources. When you link these accounts we collect the necessary information to display your orders and related activity from different accounts in one convenient place. This makes it easier for you to manage and track your purchases without switching between different platforms. All tracking and linked account data is used only to provide the features you request to strengthen the security of your account and improve the quality of our services.

12. Contact Information

If you have any questions, concerns, or feedback regarding these Privacy Policy or any other aspect of Cercle, please feel free to contact us at:

  • Email: dev@cercle.one
  • Website: cymbiote.com

We are committed to responding to your inquiries as quickly as possible and appreciate your engagement with us.