Document extraction and triage that routes straightforward claims automatically and escalates ambiguity early, rather than burying it.
Claims closed with no human touch, at target accuracy.
Across all claims, including those routed to humans.
On the held-out validation set of 12,000 documents.
Against a 2% tolerance agreed with the actuarial team.
Fairline's claims handlers spent most of their time on data entry from PDFs and scanned forms. Automation attempts had failed because they optimised for coverage and quietly mishandled edge cases, which cost more in remediation than manual handling saved.
The system was tuned to abstain rather than guess. Anything below threshold goes to a human immediately with the ambiguity flagged, which is why handlers trust it.
Every extracted field links back to its bounding box in the source document, so a handler can verify in one glance instead of reopening the PDF.
The system ran alongside human handlers without acting, and the disagreement log drove every improvement before it was given authority.
The first conversation is with the engineers who would run your engagement, not an account manager.
hello@cymbiote.com