The decisions behind the numbers

Cutting settlement latency by 94% on a tier-1 payments ledger

Axiom Pay's batch ledger settled overnight. Their largest merchants wanted funds in minutes. We rebuilt the core on event sourcing and moved 2.1 billion historical records without a single hour of downtime.

Lower settlement latency

94%Lower settlement latency

Downtime hours

0Downtime hours

Sustained throughput

40k/sSustained throughput

Audit requirements met

100%Audit requirements met

Shipping a clinical AI assistant that clinicians actually trust

Vertex had a working demo and no way to prove it was safe. We built the evaluation harness first, then the product — and the acceptance rate went from 61% to 96%.

Clinician acceptance

96.1%Clinician acceptance

Documentation time

-52%Documentation time

Held-out eval accuracy

94.2%Held-out eval accuracy

Certified

HIPAACertified

Retiring a 22-year-old mainframe one bounded context at a time

Two previous rewrites had failed. We never attempted a cutover — we strangled the mainframe context by context, shipping value every fortnight for eighteen months.

Maintenance cost

-45%Maintenance cost

Migration duration

18 moMigration duration

Business rules preserved

1,840Business rules preserved

Monthly shipments

3.2MMonthly shipments

From 2.4 stars to 4.7 on a two-million-user banking app

The app worked and users hated it. Research found the problem was not features but latency, error handling and a login flow that failed silently on poor connections.

Store rating

4.7★Store rating

Crash-free sessions

99.94%Crash-free sessions

Monthly active users

+38%Monthly active users

Support contacts

-41%Support contacts

Fourteen storefronts, nine markets, one platform

Fourteen independently built storefronts became one headless platform with market-specific configuration — and page weight fell by two thirds.

Largest contentful paint

0.8sLargest contentful paint

Conversion rate

+27%Conversion rate

Page weight

-67%Page weight

Global price rollout

2 daysGlobal price rollout

Automating 71% of insurance claims without losing the hard ones

Document extraction and triage that routes straightforward claims automatically and escalates ambiguity early, rather than burying it.

Straight-through processing

71%Straight-through processing

Average handling time

-64%Average handling time

Field extraction accuracy

99.2%Field extraction accuracy

Incorrect auto-decisions

0.4%Incorrect auto-decisions